RECM will reply to any written complaint addressed to complaints@recm.co.za or to the Compliance Officer at the physical or postal address appearing in the contact tab on this website. Or you can call us on +27 21 203 2808.

If you are dissatisfied with the response, you may contact the Ombud for Financial Services at PO Box 74571, Lynwood Ridge, 0040, Tel +27 12 470 9080.